Step 7: New step from 28 February 2018: My Aged Care sends a “Home Care Consumer Readiness Letter” approximately 90 days before you are due to be “assigned” your Home Care Package.
As soon as we see a copy of this new letter we will scan a copy in here so you know what it looks like.
The purpose of this “readiness letter” is to let you know your Home Care Package will be “assigned” in approximately 90 days so now is the time:
a) Opt out of the National Queue if you are not yet ready to start your Home Care Package (you can opt back into the National Queue in your same place later i.e. the Health Department says you are not disadvantaged by opting out and this means your Home Care Package Funding can be given to someone else who needs support now.
b) Remove you from the National Queue if you no longer need a Home Care Package (you have been placed into a Nursing Home or died);
c) If you want your Home Care Package then the Health Department wants you to “get ready” so that you can accept your Home Care Package as soon as it is assigned. The letter will tell you to:
i) select your Home Care Approved Provider, hopefully Daughterly Care Community Services (our step 6 above);
ii) organise your Home Care Fee Letter (our step 5 above).
If you have decided that you want a new breed of Approved Provider like Daughterly Care Community Services please tell us as soon as you receive this letter so we can prepare for your services.