11. Are you approved or assigned a Government Funded Home Care Package?

Are you approved or assigned a Government Funded Home Care PackageMany Elders or their adult children are ringing us and saying they HAVE a Government Funded Home Care Package…but unfortunately they don’t yet.  What they actually have is approval for a Home Care Package and instead they are on the waiting list or National Queue waiting for a Home Care Package to be assigned to them.

Sometimes when we look into it further we discover they are not even on the National Queue waiting to be assigned their Home Care Package. Instead they have slipped through a crack left by the Government transferring from waiting lists held by individual Approved Providers to the new central National Queue system managed by My Aged Care.

I wish the Government would write letters that were easier for us all to understand – especially older people and their busy adult children, but they don’t – so let me explain the difference between being approved and being assigned a Home Care Package.

There are 2 letters sent after your ACAT Assessment for a Government Subsidised Home Care Package.

Letter 1 – Approval from ACAT

Within a week or two of having your ACAT (Aged Care Assessment Team) Assessment you will receive a letter that tells you that you are “approved as eligible to receive a Government Subsidised Home Care Package.

That approval letter often looks and reads like the letter below.

Many people make the common mistake of thinking this letter means they now have a Home Care Package. It’s an easy mistake to make because the letter is written in language you are not familiar with.

This approval letter actually means you are “approved and have now been placed on the National Queue to wait your turn to be assigned, allocated i.e. given your Home Care Package”. That’s what people often don’t understand.

Tip: In our experience, ACAT is sending the approval letters within 2 weeks of your assessment. If that time has passed and you have not received your letter, ring My Aged Care on 1800 200 422 and ask for another copy to be posted or emailed to you. It is VERY common for Elders or other family members to file this letter away without understanding its significance.

approved home care package self-funded level 2 3 4 nursing nurse dementia supplement specialist specialists

Tip: Now that you have been approved it is the perfect time to do your research and find a New-Breed of Approved Provider like Daughterly Care Community Services who you feel comfortable with to administer your Government Funding and provide your support and care so that as soon as you are assigned, allocated or given your Home Care Package you will be ready to start receiving your Government Funded Home Care Services.

Most people leave applying for a Government Funded Home Care Package to well past the time they needed support, so they need services straight away. You can pay for our support and care privately while you wait for your Home Care Package to be assigned to you. This is how most Elders start receiving services from Daughterly Care. The good news is that the same Caregivers will continue to visit you after your Government Funding comes through so there is no change in Caregivers – we just start invoicing the Government for your care, instead of you.

To start private services call 02 9970 7333 or complete this form.

Letter 2: You are assigned or given your Home Care Package by My Aged Care

This letter is telling you, your Government funding is now available to pay for care.

assigned home care package self-funded level 2 3 4 nursing nurse dementia supplement government funded

This letter will also tell you that you have 56 days to choose your Approved Provider.

WARNING: If you don’t inform My Aged Care which Approved Provider you have chosen within the 56 days deadline, your Home Care Package is automatically resumed by the Government so that they can allocate that Government Funding to another Elder.

SOLUTION: Don’t worry, you can ask for a 28 day extension to finalise your choice just ring My Aged Care on 1800 200 422.

More Information About Government Funded Consumer Directed Home Care Packages

 1. What Is A Consumer Directed Care in Home Care Package?

2. What Is Consumer Directed Care (CDC)?

3. Consumers’ 9 NEW RIGHTS Under Consumer Directed Care

4. What are the costs of a Consumer Directed Care Home Care Package?

5. How Will Consumer Directed Care Benefit My Loved One?

6. Is Consumer Directed Care Working?

7. Will Consumer Directed Care Make It Easier For My Loved One To Stay At Home?

8. How do you apply for a Government Subsidised Consumer Directed In Home Care Package?

9. How do I know if the Home Care Package fees I’m being charged are fair?

10. Frequently Asked Questions About Consumer Directed Care Home Care Packages

11. Are you approved or assigned a Government Funded Home Care Package?  Current Page

12. How do I transfer my Home Care Package?

13. How do I start my Home Care Package?

14. How many hours of support or care can I receive for my Home Care Package? (Go to the box with 4 options half way down this page)

Discover the secret to getting more out of your Consumer Directed Care Package!

Do you have a question that isn’t answered here or just looking for more information? Browse our FAQs.

Need more information? To know more about us, read why we started Daughterly Care, and take a look at our services. Meet the stars of our business, our in home Caregivers and case managers and operations team.

Read unsolicited feedback from our clients. We’re always thrilled to receive such kind words.

The next step is easy … contact us for a confidential chat about your needs or to organise your, free no obligation consultation email claireg@daughterlycare.com.au or call us on (02) 9970 7333.