Our Live in Care & High Care Case Managers

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Our in home Live in Care and 24 hour services are expertly case managed by highly experienced High Care Case Managers who have decades of nursing experience to guide your care and our Live in Carers.

Diagnosis and treatment plans are still determined by your known and trusted doctors. You will be allocated with a dedicated High Care Case Manager who will primarily manage your care, however it’s good to know that our High Care Case Managers do work together as a team in order to successfully share on-call and back each other up when on leave.


Our High Care Case Managers are also supported by our private Registered Nurses which allows us to provide fast 24 hours of expert nursing support to clients.

High Care and Live in Care Case Management Team

end of life elderly nursing Ann Smith, Manager of our High Care and Live in Care Team

Ann trained as a Registered Nurse in the UK and worked in both hospitals and nursing homes for over 10 years. Following further study, Ann moved into Community Services within Local Government working as a Manager of Children’s Services for 19 years. She joined Daughterly Care in 2015 as a caregiver and transitioned to her current role in 2019 bringing an extensive variety of management and clinical nursing skills.

exceptional elder care on sydney's north shore Jean Parlane –  Registered Nurse Trained. High Care and Live in Care Case Manager 

Jean has over 44 years’ nursing and aged care experience, having started her Registered Nurse training when she was 16. Jean was also a Co-ordinator of the Wesley Gardens Dementia Day Centre at Belrose and Diversional Therapist at Tom O’Neill Dementia Day Care Centre. Jean has managed Live in care clients for Daughterly Care for over 24 years. She is passionate about our Elders living with dignity and being heard.

Suzanne Crow, Ex- Enrolled Nurse, High Care and Live in Care Case Manager 

Suzanne was an Enrolled Nurse for 30 years and has worked in aged care residential settings for 10 years. While her 7 years in Parramatta as a Community Nurse working with chronic and complex care clients and Northern Sydney Home Nursing was very fulfilling, Suzanne is now happy to be helping the Elders of our community to retain their dignity and independence with the In Home Care that Daughterly Care provides. Suzy is highly experienced with complex difficult to heal wounds.

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Clinical Management Team

Daughterly Care Registered Nurse Verlie

Verlie Hall, Registered Nurse, Co-Founder, Managing Director.

Verlie is a Registered Nurse with over 25 years’ experience caring for people who are frail, aged, have disabilities or dementia. We have a team of 10 Registered Nurses to assist in our clients’ care.

Verlie was formerly employed by Sydney’s leading Dementia Day Care Centre – the Tom O’Neill Centre at North Sydney as an Enrolled Nurse, In-home Community Worker and Diversional Therapist. Verlie has co-owned Daughterly Care for over 24 years. Verlie was awarded Enrolled Nurse of the Year in 1992. Read more about Verlie’s experience working in hospitals and nursing homes here.

Daughterly Care Registered Nurse Jenny

Ellie McGill, Registered Nurse

Ellie started her health care career at 16 years of age working in various Northern Beaches Nursing homes and eventually went on to graduate in 2015 with a Bachelor of Nursing, specializing in Mental Health. Her first job as RN was working in the Stroke Rehabilitation Ward at Mona Vale Hospital where the clientele were predominantly elderly. Ellie gained a lot of caregiving experience as well as frequent training on the ageing process with a comprehensive focus on Dementia and hospital induced delirium. Following that, Ellie transferred to the Emergency Department at Mona Vale Hospital and is still currently working part-time in Emergency at Northern Beaches Hospital. Ellie has joined Daughterly Care in 2022 working as a RN, in a team whose entire goal is to keep the elderly in their own homes, safely, whilst maintaining their quality of life, dignity and respect whilst avoiding unnecessary hospital admissions.

Daughterly Care Case Manager Suzanne

Jessica Newton, Registered Nurse

Jess’s career spans over 20 years, 5 years within the NSW Health Hospital System, and 15 years as a Community Registered Nurse. This comprised of extensive experience in wound care, palliative care, catheter care, incontinence care, and medication administration. As well as Day Infusion Centres for administering cancer treatments and blood transfusions. Jess has a special interest in Oncology and Haematology, after completing her Graduate Certificate at the University of Sydney (U.Syd). Caring for Seniors in their own homes, with high-quality clinical care is what drew Jess to Daughterly Care in 2023.

Daughterly Care Case Manager Suzanne

Diane Thompson, Registered Nurse

Before joining Daughterly Care, Diane was employed as a Clinical Nurse Specialist with Northern Sydney Home Nursing Services for the last 12 years. She also has been a Registered Nurse with 40+ years experience in General & Intensive Care. She works at DC HQ on a Friday, attending clients reviews and assessments.

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Read more on 7. What Does Live in Care Cost?

Need more information? To know more about us, read why we started Daughterly Care, and take a look at our services. Meet the stars of our business, our in home Caregivers and case