From Judith, our Live in Caregiver
Just to let you know that my time with Jeanie was a delight. We gardened, chatted, did some housework together, sang a great deal, enjoyed some poetry and went for a walk over to the oval complete with a small bush walk to see the views across the valley to Chatswood and the City. We even stopped in the middle of the oval for a dance and song just because we could. Appetite was excellent, fluid intake good and no problems. She slept through and was gracious. Lots of reminiscence despite her communication difficulties. Excellent handover from Jackie as well (as you had told me to expect).
8/3/16 Jane, Janelle and Max’s daughter, Queensland
THANK YOU SO MUCH!!! You are making a HUGE difference to my parents’ lives!! Mum loves you and she is so grateful for your excellent practical assistance, reassurance and caring nature. Goodness knows where we’d be at without you……
We are also so happy and grateful that we have your services for the next three consecutive Thursdays, so that mum can do this carer’s course. She kept trying to tell me she was ‘too busy’ and ‘not in the right mind set’ to go along to this, and I had to use all my skills and encouragement to get her to agree to go, but having you on board to get her there and back and look after dad, has made all the difference and will ensure that her stress levels are kept in check.
4/3/2016 Bellingen. Feedback from our Registered Nurse and Care Co-ordinator, Jean
I was just speaking to our lovely Bellingen lady, Sue, who has been looking after an 87 year old client with a brain tumour. The family gave him and his wife two weeks at home with 24hr care prior to both of them going into a facility (they couldn’t afford any longer care):
When Sue arrived on the 1st day she was taught to bake bread, make yoghurt and to play the Ukele by Bob, these lessons continued daily.
Yesterday the whole family gathered as it was Bob’s birthday and their last day at home.
Bob gave Sue one of his 3 ukuleles with a box that he had made himself – this obviously bought tears to all eyes especially Sue’s and she has just told me it is something she will continue to learn to play.
She found it very hard leaving today but feels that she has made a difference to Bob, Tess and family over the last 10 days
8/2/2016 Mrs G Manly
I want to let you know how grateful we were for the wonderful way Kathy handled an incident with Mum this evening.
When Kathy arrived Mum was very distressed as she had lost her lower dentures. In addition to settling Mum with a cup of tea and biscuits, and searching in every conceivable (and many that weren’t) space in Mum’s apartment, Kathy made contact with the family (Mum had wrongly assured her that I was in Germany – she confused the generations!) to ensure that someone would call later in the evening to make sure that Mum was ok. Later on, Kathy followed up a brainwave my husband had, and found the teeth. Best possible outcome!
Could you please convey our sincere appreciation to Kathy. Her level of care and concern was outstanding.
With best wishes,
Thanks for all your wonderful care and support for my husband. You’ve been amazing help & support.
Signed by wife and family
29/1/2016 Lady M of Mosman
Care worker – Elizabeth Vaughan
Email to say that Liza (Caregiver) was fabulous and absolutely delightful to have in her home. Lady M is not used to having strangers in her home but Liza was lovely.
This morning I wrote a carefully-thought-out reply to your message, after a somewhat sleepless night after speaking to my Mother. Her description of the appointment in St Vincent’s was so rambling and confusing that I had little idea of what had happened. Fortunately Jenny’s report was waiting for me. Hotmail threw away my message and I’m afraid I can’t quite recapture the mood.
Except that, once again, Jenny was fantastic. She was conscientious and used her initiative in following my Mother to the hospital. Again, I seem to have spent rather a lot of time saying “Thank goodness for Jenny” through the day.
Could Jenny simply make an appointment with the GP for one of her scheduled days? Don’t wait for my Mother to do it. It won’t happen. The number is in the phone and in her address book.
My husband and I are extremely grateful to Jenny and to Daughterly Care. My own blood pressure and stress levels don’t go “through the roof” nearly as often as they used to do, after speaking with my Mother. This is due to Jenny.
Thank you very much for your emails Mandy & Sarah. I am feeling a little better today but still very tired & I have bouts of nausea due to the medication.
I did manage to get over to Mum’s to meet Angela. She is a very nice person, very caring and has a great sense of humour. I think she will fit in very well with Mum. When I arrived I was very impressed with the fact Angela had read all the information she had been sent from DC and had settled right in as if she had been to Mum’s before. I showed her round the parts of the unit she had not already found, the garage, car, mail box, utilities room and our communication systems which she had already started to write in etc. She was just so at home with the systems and clearly very experienced but yet not afraid to ask questions. Angela said she would prefer to receive feedback if something is not right so she can correct it immediately as it is in Mum’s best interest & DC’s which is so true. Mum’s feedback to me after Angela left was she is very down to earth and has a sense of humour which Mum really likes. I know it is early days but so far so good.
Kind regards as always
4/2/16 Mrs D of Balmoral
Says she has recovered nicely from her recent shoulder surgery and that after Mon 15/2/16 she will no longer require services. She wished to thank DC carer’s and office staff for allowing her to return home to recover from her surgery and for all their care and support. Mrs D said that all of the carer’s that came to her home were absolutely wonderful. She said she would highly recommend DC to anyone and if her needs change in the future she will call DC for further assistance.