Recent Home Care Testimonials

What does well-known speaker and author, Dr Helena Popovic think of Daughterly Care? 

“Daughterly Care has been helping me look after my now, 84 year old Father for over 4 years since my mother died. He has mild vascular dementia which affects his short term memory. He needs prompting to eat and engage in activities of daily living.

When Dad sees one of the wonderful ‘daughters’ from Daughterly Care walk into the house, his face lights up and he immediately comes out with a compliment. They are able to draw out his sense of humour and he loves going for walks, playing darts and doing jigsaw puzzles with them.

Most of all, I am so grateful for their kindness, patience and genuine delight in engaging with him and learning what is important and meaningful to him. When he repeats a story for the thirtieth time, they listen as intently as the first time. I can see he feels respected and valued.

There is no greater need for a human being than to feel appreciated and that is exactly what Daughterly Care do for Dad and me.

Thank you so much – not only for the practical assistance, but the heartfelt care you give to both of us.”

15 October 2019 – Appreciative email from our client’s wife of Drummoyne

Our son, recently arranged for your Live in Carer, Mavis, to stay at home with me while my husband, was undergoing a serious operation in hospital.  I am writing to let you know how very much having her here with me helped me through those deeply moving and disturbing days – fortunately with a happy and positive ending.  Her quiet, caring, thoughtful manner made it possible to go through those days more calmly than I would have expected.  She was thoughtful, calmly practical and competent, a wonderful cook  and a friend to me particularly and to my husband as well when he came home.

Certainly I would not have been able to cope with those days without her deeply caring attention  and warm friendliness.  You have my thanks for sending her here, and she has my deepest gratitude and warmest memories.

With warmest regards
Mrs. S

4 October 2019 – Email from the son of client in Avalon on Sydney’s Northern Beaches

Thanks Penny

You have been so great in supporting. I know we pay for it but these times with my parents are priceless and the fact that you (vs others) can respond is greatly appreciated. Please pass on my (and my parents) appreciation to Verlie.

29 September 2019 – Email from the son of client in Newport on Sydney’s Northern Beaches

Hi Eleanor, and all the other wonderful staff at Daughterly care

I sadly report that Dad passed away very peacefully last Friday evening.

He was about to finish 3 weeks of respite care and move on to a few weeks rehabilitation, before coming home to see how it goes. On Friday evening, he ate a hearty meal, was helped to change into his pyjamas, and as he was about to get into bed, he just suddenly was no longer there. We could not have asked for a better ending.

My sister, my partner, and I are VERY appreciative of the support and care you all have been able to provide Dad over the last few years. It has allowed us to balance our own care for Dad with still attending to other demands on our time.   We would particularly like to thank Annie P for the many little extra things that helped Dad remain engaged in the world. Her sandwiches for his lunch always looked very inviting, and rarely was there much left over by the time Dad had finished with them.

All your staff members are a credit to the organisation, the service you provide the community is invaluable, and we thank you again very sincerely.

All the best

Keryn, Angela and Nigel

20 September 2019 – Email from son of client living in Avalon on Sydney’s Northern Beaches

Mr W emailed “Just a quick note to pass on some praise for Lisa who was our night nurse last night. She was outstanding in work ethic, professional care advice and also the way she interacted with mum and dad. A really special person”.

29 March 2019 – Email from Client living on the North Shore

Can I give you some feedback regarding Sukhjeet? We have been amazed how settled Ivy is. Sukhjeet has been so attentive and caring with Ivy. She has done a tremendous amount of walking with Ivy which we feel is the reason she is feeling better and stronger. Sukhjeet has enjoyed the walking also and said she feels really good herself. Sukhjeet has been doing many hours of sitting and doing puzzles also which Ivy has been benefiting from. She really knows Ivy now and can plan and co-ordinate the day’s activities and outings depending on how she is on the day.

The other day they went to the second hand lifeline shop which is a really upmarket one at Asquith great for puzzles, clothing all sorts of things. Sukjeet helped Ivy pick out a bag which she loves.

It’s the little things that have impressed us. It’s wonderful. Thank you for everything.

8 March 2019 – Praise from Client living in Whale Beach on Sydney’s Northern Beaches

Mr W phoned to say that “Daughterly Care carers are super! Better than I expected and you put the services with Home Care totally to shame”.

12 February 2019 – Praise from Client living in Wahroonga on Sydney’s Upper North Shore

Mrs S phoned to say that Martha attended her shopping service this morning and she is absolutely thrilled with how well the service went. Mrs S said Martha is absolutely brilliant and she has written her name down to personally request her each time she needs a service with Daughterly Care.

26 November 2018 – Email from client’s daughter at Narraweena on Sydney’s Northern Beaches

I would like to take this opportunity to thank you for your previous help and assistance.

Everyone I spoke to was empathetic, helpful and kind.

I would certainly recommend your company to any friends who may need your service.

Thank you again.

Alana

22 November 2018 – Email from client’s daughter who lives in Newport on Sydney’s Northern Beaches

Hi Kai,

Thank you so much for your wonderful help.

Joy said that the carers are wonderful & she felt very spoiled.

I greatly appreciate their assistance for her while I was away.

We can’t speak highly enough of your agency & staff.

Kind regards,

Karen (Daughter)

14 November 2018 Email from Client’s daughter at Wollstonecraft on Sydney’s Lower North Shore

Hi dear Lisa,

I would also like to thank you so much for referring the new cleaners, they did a wonderful job, Mike is very professional and his cleaners were very good. It was lovely to have a clean house. I know they have a lot more to do, but I was very happy with the service.

I would also like to thank Dads carer, Kathy. We met her for the first time today and she is just lovely. Dad felt very comfortable with her and I do hope she coped with Dad’s bad jokes.

Anyway, I just wanted to let you know Dad has been diagnosed with Lewy Body Dementia.

Thank you once again for all your support.

Kind regards,

Daughter’s Name withheld

15 October 2018 – Thank You from client, Mrs W who lives in Mosman on Sydney’s North Shore

Suki looks after me very well and prepares excellent meals.

4 October 2018 – Thank You from daughter of client, Mrs M who lives in Killara on Sydney’s Upper North Shore

Gail has been unfailingly consistent and loving, and helpful and pro-active to my Mother over the last three and a half years.

5 September 2018 – Thank You from clients, Mr and Mrs W who lives in Mona Vale on Sydney’s Northern Beaches

Kristen is excellent in every way. We could not cope without her.

3 September 2018 – Thank You from client, Mrs M who lives in Narrabeen on Sydney’s Northern Beaches

Susie helps me a lot and we have a lot of laughs.

3 September 2018 – Thank You from client, Mrs M who lives in Narrabeen on Sydney’s Northern Beaches

Kristen is very warm and a lot of fun.

15 August 2018 – Thank You from client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches

Tammy has an intelligent application with assistance and support generally. Her infectiously happy nature always was a lift from low spirits.

15 August 2018 – Thank You from client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches

Antje has an ability to inflict happiness and enthusiasm when others have been unable. It is an innate or congenital thing coupled with training.

13 August 2018 – Thank You from wife of client, Mr B who lives in Mosman on Sydney’s North Shore

After several medical and legal appointments, I have come home to find washing, ironing, dishwasher unpacked as if I’d done it myself. My Bill is looked after beautifully by Tina.

10 August 2018 – Thank You from client, Mrs W who lives in Turramurra on Sydney’s Upper North Shore

Kim is very good. She finds lots of extra ways to be helpful. It’s a pleasure having her here. She’s a great worker.

10 August 2018 – Appreciation from son of client, Mr W who lives in Beacon Hill on Sydney’s Northern Beaches

I was thrilled with Michelle who seems most attentive to Dad. I hope he seems well. My brother is home now, so will call on Dad from time to time as he will enjoy more company.

Thank goodness for you all, as you have put my mind at rest. Just two weeks to go and we will be home and then I would appreciate catching up with Michelle.

5 August 2018 – Thank You from client, Mrs T who lives in Lane Cove on Sydney’s North Shore

Jane is well organised, understanding, thoughtful, helpful, kind and courteous and caring.

4 August 2018 – Thank You from client, Mr B who lives in Turramurra on Sydney’s Upper North Shore

Angela is very courteous and considerate with a happy disposition and is very good company.

4 August 2018 – Thank You from client, Mrs S who lives in Mosman on Sydney’s Lower North Shore

I would like to recognise Veronica, Kathy and Di for the heartfelt service they have provided me.

3 August 2018 – Thank You from client, Mrs M who lives in Frenchs Forest on Sydney’s Northern Beaches

Ann provides loving care, is a joy to be with and I love her company.

3 August 2018 – Thank You from client, Mrs V who lives in Frenchs Forest on Sydney’s Northern Beaches

Fairy is caring, a joy to be with, provides wonderful assistance, and is great company.

2 August 2018 – Thank You from client, Mrs K who lives in Narrabeen on Sydney’s Northern Beaches

I would like to recognise Barbara for the heartfelt service and for everything.

1 August 2018 – Thank You from daughter of client, Mrs T who lives in Brookvale on Sydney’s Northern Beaches

I love reading your progress notes, Tracy and obvious genuine care and patient listening skills when you’re with Mum. Thank you for being her companion.

31 July 2018 – Thank You from client, Mr B who lives in Turramurra on Sydney’s Upper North Shore

Chris is extremely helpful and considerate at all times. She is good company.

31 July 2018 – Thank You from clients, Mr H and Mrs H who lives in Collaroy on Sydney’s Northern Beaches

Anna arrives with a smile and brightens our day.

30 July 2018 – Thank You client, Mrs H who lives in Killara on Sydney’s Upper North Shore

I would like to recognise, Kylie for the heartfelt service she provides.

30 July 2018 – Thank You from client, Mrs A who lives in North Turramurra on Sydney’s Upper North Shore

Marlene is so willing, works hard and quickly and confidently, and has become my dear friend, and is a great asset.

30 July 2018 – Thank You from client, Mrs S who lives in Beacon Hill on Sydney’s Northern Beaches

Rhonda, Karen and Alison seem to be something “special” every time they come to my home.

25 July 2018 – Thank You from client, Dr H who lives in Lane Cove on Sydney’s Lower North Shore

Beatriz, Jennifer and Suki are patient and very adaptable.

23 July 2018 – Thank You from client, Mrs W who lives in Waverton on Sydney’s Lower North Shore

Anna was very bright and chirpy, even when we stayed in because of bad weather.

23 July 2018 – Thank You from client, Mr K who lives in Cromer on Sydney’s Northern Beaches

We look forward to Mary visiting and and I enjoy shopping with her.

23 July 2018 – Thank You from client, Mr K who lives in Cromer on Sydney’s Northern Beaches

Sue visits weekly and is excellent at solving crosswords.

23 July 2018 – Thank You from Dr M who lives in Mosman on Sydney’s North Shore

Melissa is always happy, willing, listens, has empathy, gentle and caring. What more could you ask fior? We love and look forward to seeing her everyday.

23 July 2018 – Thank You from client, Mr P who lives in Avalon beach on Sydney’s Northern Beaches

Philipa is very reliable and punctual, she also is very friendly and does a great job with the meal prep and clean up. Thank you!!

23 July 2018 – Thank You from client, Mrs K who lives in McMahons Point on Sydney’s Lower North Shore

Tami is full of cheerful stories! She is very willing to drive me to interesting parts of Sydney or go walking!

23 July 2018 – Thank You from client, Mrs K who lives in McMahons Point on Sydney’s Lower North Shore

Ruth is a very nice person. She is very helpful when we go shopping.

23 July 2018 – Thank You from client Mrs M who lives in Pymble on Sydney’s Upper North Shore

Irol has been with me from the start. Irol does a lot for me when she comes. I enjoy her company and she listens to me.

23 July 2018 – Thank You from client, Mr P who lives in St Ives on Sydney’s Upper North Shore

Kim is thoughtful when caring and she has great attention to detail.

23 July 2018 – Thank You from client, Mrs W who lives in Waverton on Sydney’s Lower North Shore

Rebecca was lovely company. She took me for a lovely drive and we stopped for a coffee.

23 July 2018 – Appreciation from Daughter of client, Mr H who lives in Clontarf on Sydney’s Northern Beaches

Dear Kim,

Thank you for being so caring and staying with Dad. A big thank you for your help last week when Dad had a medical issue. I am very grateful Daughterly Care was able to organise services to look after Dad while I was in Queensland.

Regards,

Heidi

19 July 2018 – Thank You from wife of client, Mr G who lives in Davidson on Sydney’s Northern Beaches

Chris is efficient and has a sense of humour.

19 July 2018 – Thank You from wife of client, Mr G who lives in Davidson in Sydney’s Northern Suburbs

Thank you to all the carers that have looked after my husband – Rebecca, Amanda, Fairy, Magdalene, Tracy, Janice, Hana and Carmel.

19 July 2018 – Thank You from wife of client, Mr Z who lives in Mosman on Sydney’s Lower North Shore

Fairy has a very pleasant manner and has proved most helpful and caring.

19 July 2018 – Thank You from son of client, Mrs P who lives in Terry Hills on Sydney’s North Beaches

Vicki treats Mum as if she was her own Mum. She is very caring and makes Mum feel good.

19 July 2018 – Thank You from wife of client, Mr Z who lives in Mosman on Sydney’s Lower North Shore

Laurianne is exceptional in her attention to detail and her willingness to help in any way needed. She also has a very pleasant manner.

18 July 2018 – Thank You from client, Mrs G who lives in Mosman on Sydney’s North Shore

Nicola is always pleasant and helpful.

18 July 2018 – Thank You from client, Mrs K who lives in Church Point on Sydney’s Northern Beaches

Antje is punctual and has a bright personality, willingness to provide a variety of interesting activities.

18 July 2018 – Thank You from client, Mrs H who lives in Allambie Heights on Sydney’s Northern Beaches

Before Anabelle, I was a “recluse”. These days we go out every Monday.

17 July 2018 – Thank you from wife of client, Mr O who lives in Manly on Sydney’s Northern Beaches

My husband feels happy with Rose’s care. She leaves me notes as what has happened during her time, I appreciate her caring work.

16 July 2018 – Thank You from wife of client, Mr I who lives in Mona Vale on Sydney’s Northern beaches

For all the kindness and understanding in our time of strife.

16 July 2018 – Thank You from client, Mrs M who lives in Mosman on Sydney’s North Shore

Jennifer is always cheerful and caring, and makes me do the right things with a firm gentle push.

16 July 2018 – Thank You from client, Mrs O who lives in Collaroy Plateau on Sydney’s Northern Beaches

Janice is gentle, kind and supportive and is willing to do all that is asked of her. Her friendship and common sense has meant a lot to me.

16 July 2018 – Thank You from client, Mrs M who lives in Turramurra on Sydney’s Upper North Shore

I would like to recognise Phyllis for the heartfelt service she provides.

16 July 2018 – Thank You from client, Mrs R who lives in Collaroy Plateau on Sydney’s Northern Beaches

Personal support during my illness by always being cheerful.

16 July 2018 – Thank You from client, Mrs C who lives in Waitara on Sydney’s Upper North Shore

Marlene takes the most wonderful care of me and has helped me tremendously, coping with some difficult problems. She is a very warm and caring person and has a great sense of humour!

16 July 2018 – Thank You from client, Mrs O who lives in Collaroy Plateau on Sydney’s Northern Beaches

Anna is like a breath of fresh air. She is so bright and friendly. The ride on the rickshaw was just so special. I am so lucky to have her help.

16 July 2018 – Thank you from client, Mrs T who lives in Lane Cove on Sydney’s Lower North Shore

Gina is well organised, understanding, thoughtful, helpful, kind, courteous and caring.

12 July 2018 – Thank you from client, Mrs G who lives in Roseville on Sydney’s upper north shore

Jenny, Trisha and Rebecca are lovely people who cared about my needs and are wonderful people who are certainly the right people for the job.

13 July 2018 – Thank you from client, Mrs G who lives in Killara on Sydney’s Upper North Shore

She accomplishes all my expectations. A kind-hearted person, I look forward to her visit. She is also a wonderful cook!

13 July 2018 – Thank you from client, Mrs K who lives in Turramurra on Sydney’s upper north shore

Rebecca has been warm, kind and helpful, reliable and fun to talk with – she is an excellent carer. Thank you!

12 July 2018 – Thank you from client, Mrs G who lives in Roseville on Sydney’s Upper North Shore

Rose is one very lovely lady who gave me the help I needed which I appreciated very much. Many thanks Rose.

12 July 2018 – Thank you from daughter of client, Mrs M who lives in Northbridge on  Sydney’s Lower North Shore

Robin brings a professional approach to her work combined with genuine care, warmth and friendliness.

12 July 2018 – Thank you from the daughter of client, Mr S who lives in Mona Vale

Mary has good ideas and works well with Dad. She supports me and gives guidance. She is a sweet lady and it is very nice to have her.

12 July 2018 – Thank you from client, Mrs L who lives in Queenscliff on Sydney’s Northern Beaches

Thank you Janice for the emotional support when I have experienced unexpected periods of ill-health.

12 July 2018 – Thank you from client, Mrs L who lives in Queenscliff on Sydney’s northern beaches

During unexpected episodes of ill-health, Sue has responded with procedural and emotional support.

12 July 2018 – Thank you from clients, Mr and Mrs B who live in Wahroonga on Sydney’s Upper North Shore

Kylie is always happy and helpful, and nothing is too much trouble.

11 July 2018 – Thank you from son of client, Mrs C who lives in Killara on Sydney’s Upper North Shore

My Mother asked me to tell you that she really appreciates the special attention she receives.

11 July 2018 – Thank you from daughter of client, Mr L who lives in Allambie Heights on Sydney’s Northern Beaches

Sue comes every Tuesday morning and takes my Father out. He is 96 years and has severe dementia.

16 July 2018 – Thank You from daughter of client, Mrs C who lives in Waitara on Sydney’s Upper North Shore

Vicky and Natalie helped me when Marlene was unwell and were most kind and helpful.

10 July 2018 – Thank you from client, Mrs M who lives in St Ives on Sydney’s upper north shore

Angela is patient, kind, willing, happy and most helpful.

10 July 2018 – Thank you from Mrs M who lives in St Ives on Sydney’s Upper North Shore

Christine is kind, friendly, sensible, happy and willing.

10 July 2018 – Thank you from daughter of client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches

Lisa is wonderful and nothing is a bother. Both, Sue and Lisa always listens and is willing to be challenged. They have a very good nature about them.

10 July 2018 – Thank you from client, Mrs C who lives in Mosman on Sydney’s Lower North Shore

I have known Gail for several years, enjoy her company and works well with what I need.

10 July 2018 – Thank you from client, Mrs C who lives in Mosman on Sydney’s Lower North Shore

Kim is fast, efficient, capable and pleasant.

10 July 2018 – Thank you from client, Mrs S who lives in Seaforth on Sydney’s Northern Beaches

Verlie took us on in 2017 and went above and beyond to help my Mother with our big issue after we tried to solve it for almost 2 years – very grateful.

9 July 2018 – Praise from Daughter of Newport client on Sydney’s Northern Beaches

Dear Nicole,

My brothers and I would like to say that we very much appreciate the support we all receive from your staff (regular carers, specialists like the Registered Nurses and admin staff).  It is clear that Daughterly Care Carers love my mother and have been kind enough and flexible.

I am also grateful that the Carers do not wear a uniform.

Cheers,
Daughter’s name withheld

4 July 2018 – Thank you from client, Mrs C who lives in Killarney Heights on Sydney’s northern beaches

I definitely appreciate the awesome and exceptional care with prompt attention Denise, Sue and Maria provide.

7 June 2018 – Appreciation from daughter and client, Mrs S who lives in Mosman on Sydney’s North Shore

We absolutely adore Debora and we think she is the most lovely, kind and helpful person. We couldn’t be happier with the service she provides.

6 July 2018 – Thank you from client, Mrs A who lives in Avalon on Sydney’s Northern Beaches

I enjoy Alison’s company and positive attitude.

1 June 2018 – Appreciation from son and daughter of client, Mrs M who lives in Lane Cove on Sydney’s Lower North Shore

I saw mum last night and she seemed fit and content, and several times she has mentioned how much she enjoys the visits and how good the carers are to her. The notes make it clear that she is getting a good evening meal each day and I am sure this is helping her keep her weight and strength up.

Ross

Thank you for the progress notes! The notes are a good way to get ‘the other’ side of the story! Certainly Mum is very happy with the visits… they give her life texture!

Have a delightful weekend.

Janet

22 May 2018 Praise from the Wife whose Husband has Young Onset Dementia, on Sydney’s Northern Beaches

“Joan is absolutely fantastic.  She is not only Motherly but also Grandmotherly. The kids told me ‘we are going to like her’.  How did you find Joan?  She is perfect. She was so well prepared for her first visit and knew everything we wanted done in the service. This service is going to make a big difference to our life.”

Wife’s name withheld

This client has young onset dementia and a young wife with 4 children under 12.  Daughterly Care is providing enabling support to enable the father to continue to perform his roles within the family.  This gives his life meaning and purpose and make a huge difference to his young family.

11 April 2018 – Phone call from the son a Bayview client, on Sydney’s Northern Beaches, who we are providing palliative care for.

The Bayview client’s son, Michael rang to let us know he is very happy with Daughterly Care’s service for his father.

Michael said, “Daughterly Care’s service is 5 stars” and he is very grateful. He made special mention of Caregiver, Jenny H who is “fantastic and so lovely”.

Kathy, our High Care Case Manager added “Jenny H is wonderful carer. She gets high praise where ever she goes”.

28 March 2018 – Appreciative email from nephew of our client who lived in Mona Vale, on Sydney’s Northern Beaches

Dear Jen,

My Auntie, Jo seems to be quite settled at present while in respite at Mona Vale. We will wait and see how things progress for her over the next month or so.

I would in the meantime like to thank Daughterly Care for providing what was, in the period when Jo was living on her own, a caring and valuable service, even though I appreciate that it came with some challenges as Jo struggled with her independence.

I would particularly like to thank Amanda whose nursing experience and extreme patience was invaluable in her involvement with Jo’s care. I would also like to thank the other carers, particularly Kristen, and Mary who I have either spoken to on the phone or met personally at Jo’s house.

Thank you once again Jen, I have appreciated your updates and telephone calls.

Kind regards,

Peter (nephew and next of kin)

26 March 2018 – Appreciation from Lady L’s Daughter of Clontarf on Sydney’s Northern Beaches

Lady L’s daughter called to thank Daughterly Care for the wonderful service provided over the years. In particular, she wanted to pass on her heartfelt thank you to Caregiver, Gail. She said, “nothing was too much to ask of Gail”.

23 March 2018 – Appreciation from Mrs C of Waitara on Sydney’s North Shore

Natalie was a delight, friendly and knew what to do as she had a plan, so she was organised. Very happy to have her back again.

7 March 2018 – Praise from Daughter of Live in Care in Woolwich on Sydney’s Lower North Shore

Live in Carers, Elizabeth V and Vera L both continue doing a great job caring for Mum, as all Daughterly Carers have done to date.

Jenni

5 March 2018 – Email from wife of Warriewood client on Sydney’s Northern Beaches

Please pass on my thanks to all carers that Michael has had, particularly Carmel, Aleksandra and Fiona, the care has been wonderful and I would not hesitate to recommend your Company to anyone.  Grateful thanks also to Verlea and Kate for their visits and explanations!

I wish your Company every good luck with your venture into Residential Home Care at Mona Vale, I am sure it will be very successful and residents will be delighted with the home.

Daughterly Care really does give daughterly care.

Mrs M

28 February 2018 – Feedback from a new client from Mosman on Sydney’s Lower North Shore

Mrs J called to say what a wonderful job Robin Bower, our Mosman Advice Centre Manager, did helping her to learn all about Daughterly Care. Mrs Jackson has never had to ask anyone for help before and she felt a bit overwhelmed, but Robin was a wonderful help and she couldn’t be happier to be using our services. Mrs J asked me to pass this feedback on as she can’t remember the last time she was treated so well.

Jen Q

28 February 2018 – Feedback from the Daughter of a client who lived in Wahroonga, on Sydney’s Upper North Shore

Mandy,

Hope all is well with you.

Just a quick email to let you know Mum passed away on the 13th February.  I would like to acknowledge all the carers who provided care and support to Mum over the years. Your service gave me peace of mind that she could get to her appointments and back safely and securely, everyone provided her with ”daughterly care”.  Please pass on my sincere thanks and appreciation to everyone involved.

Best regards,

Lorelle

16 February 2018 – Phone call from Mrs T of Lane Cove on Sydney’s North Shore

Mrs T rang to inform us that she absolutely loved Anne BP. She said she was “extra good and able to cope with everything. She was a great help, just excellent“. Mrs T said “Anne could see that I  was troubled and she was very caring”. She would like Anne to do any services in future as she so looks forward to a good carer.  Mrs T said she loves Gina, Ruth and Anne and she feels it is so nice that she can relax and she does not have to tell the Caregiver anything. She really looks forward to the ladies. Mrs T  has had a bad week with her poor eye sight, a sick cat and a son overseas, so when Anne came she just made the week feel good.

Rose

15 February 2018 – Live in Caregiver praises Hourly Caregiver, Andrea, a Qualified Piano Teacher and visits Live in Care Couple living at Turramurra on Sydney’s Upper North Shore

Hi Jean (High Care Case Manager),

I wanted to pass on a massive compliment to our Hourly Caregiver and Piano Teacher Andrea who comes to Mary E. three times a week.

Not only does Mary love her and the visit but Andrea always helps me with whatever needs doing. This really helps me get through the busy week supporting this lovely Live in Care Couple.

Thanks

Cathi, Daughterly Care Live in Caregiver

11 January 2018 – Appreciative email from the daughter of Live in Care clients from Turramurra on Sydney’s North Shore

[Backstory: This couple transferred out of a Group Home after over a year of living there, back to their own home, using our trial live in care service. They now have the privacy and freedom of living in their own home and receive person centred care in their own home with our Live in Care service. Mrs E had been a Concert Pianist and was crying and anxious each day. Our High Care Case Manager, Jean Parlane organised for Gina Ogilivie, our Musical Director to visit and she worked out that Mrs E’s left hand wasn’t keeping up with her right hand when playing the piano and she was grieving the loss of being able to play the piano. So Jean organised for a Caregiver who is also a Piano Teacher to visit for 2 hours, 3 times a week to play the piano with Mrs E.]

Our Caregiver / Piano Teacher plays the left hand of the music and Mrs E plays the right hand. Now that’s person-centred, enabling care.

Mrs E regards our Caregiver as her music student and gains great self-esteem from teaching her how to play the piano properly. Mrs E also plays the violin and plays duets with our Caregiver playing the piano.]

Hi Jean

Yes it [the caregiver who is a piano teacher] is a wonderful addition to Mum’s life and Andrea has become a treasured part of Mum’s life. Thank you so much for your vision and exceptional understanding of supporting both Mum and Dad.

I would love to get reports as they come in and am looking forward to telling my students of how companies like yours are innovating in the world of dementia care.

Cathy seems to be all over it and has won Dad’s heart through her fabulous wholesome meals and happy non-flustered approach. We are all very grateful they are being loved and cared for.

Thank you so much

Sonya
Registered Nurse & Aged Care Trainer

3 January 2018 – Daughter’s feedback about her Mother’s final weeks of live in palliative care

It is a wonderful service Daughterly Care offers. I was sceptical when I read the website because it seemed too good to be true but Daughterly Care really delivered everything they promised. I would recommend Daughterly Care’s service to anyone. Thank you to the wonderful carers who looked after my mother in her last few weeks. Your carer Vera in particular was wonderful.

Mum came alive again when she got home from hospital. She was so happy to be at home. Thank you for making my mother so happy in her last few weeks.

3 January 2018 –  Feedback from a Palliative Live in Care client’s brother

Your Live in Carer,  Yvonne, made the last 5 weeks of Helen’s life really lovely. Yvonne was a perfect match for Helen and Yvonne looked after Helen so well.  I am so pleased that I used Daughterly Care to care for my sister. I would also like to thank Marga, who started the service as she was wonderful to Helen too.

Even though Helen was prepared to go to Greenwich Hospital for the last few days of her life Yvonne was able to be with Helen the whole time and was with my sister when she passed away, unlike Greenwich staff who were coming and going.  With Yvonne’s constant attention and care Helen’s passing was so much more peaceful and she had no anxiety. Yvonne was able to do so much more for Helen than Greenwich Hospital alone could have done.

Helen received total one on one care and slipped away very peacefully and with no pain.

Thank you Daughterly Care for providing such wonderful palliative care for my sister.

6 November 2017 – Email from client’s wife

Dear Kate,

John, my husband, has been receiving care from Daughterly Care for the past few months, and I would just like to say how much I appreciate the support I have received from the ladies, not to mention their attendance to John, which has been exemplary. ‘The ladies’ are so considerate and attentive to our situation, I am so glad that I made contact with you and that your carers came into our life. It has made a world of difference.

6 November 2017 – Client’s Friend and Carer of client, John in Bilgola on Sydney’s Northern Beaches

I would also like to point out that I found my dealings with Daughterly Care the easiest and most helpful and very pleasant people to deal with.

Carer Friend – Mandy S

10 October 2017 – Appreciation from Daughter of client in Turramurra, Upper North Shore of Sydney

Thank you so much for forwarding this Progress Note Mandy.

Mum is so lucky to have such wonderful ladies helping her – they do make such a wonderful difference to her life in so many ways.

Signed Daughter

9 October 2017 – Email from appreciative niece for urgent assistance the following day for her Uncle in Mosman, on Sydney’s Lower North Shore

Good Afternoon Jenna,

I cannot thank you enough for the care, kindness and understanding given to uncle Alan on Friday. Tina was wonderful with him and we would like to pass on to her a thank you for her dedication and expertise.

I am truly grateful for the level of care that was administered to him. The sensitivity and support really helped him through that tough day for him. I am also grateful for the time you spent with me to understand my options. It was a great comfort. Especially keeping me informed.

Thank for the attitude you and Tina gave to us.

Thank you again for everything.

With unending gratitude,

Helen

26 September 2017 – Appreciative email regarding Mother’s Extra Care in Nursing Home on Sydney’s Upper North Shore

“Many thanks, too, to Jenny for “hanging in there”. Jenny is doing a terrific job and I am eternally grateful. Please assure her that I look forward to her Progress Notes as she is, quite literally, “my eyes and ears” as speaking to my Mother is hopeless. I have not ignored Jenny’s comment about getting elasticated trousers. We are in a level of upheaval, about to move into our new home, but I hope to shortly address the trousers issue. More than I had anticipated, when I originally asked Jenny to continue her visits, I am heavily relying on her kindness and objective opinions as to Mum’s well-being.”

Signed by daughter who lives overseas

18 September 2017 – Thank You from husband of client, Mrs A who lives in Avalon on Sydney’s Northern Beaches

Carlie is extremely courteous and sensitive in caring a multitudinous of tasks in a warmly manner. Much appreciated.

18 September 2017 – Thank You from wife of client, Mr A who lives in St Ives on Sydney’s Upper North Shore

I would like to recognise all my regular carers; Kelly, Carmel, Odile, Phyllis, Fiona for exceptional service.

14 September 2017 – Appreciation from clients, Mr and Mrs A who live in St Ives on Sydney’s Upper North Shore

Mrs A called to praise Phyllis for going above and beyond during this morning’s service.

Mrs A was going to a golf game when Phyllis arrived but the garage door wouldn’t lift up, after much fiddling with the remote, she came back inside to call someone at the Village to assist. Phyllis went down to the garage and was able to get the door moving.

Mrs A said Phyllis really is a tremendous carer. Phyllis is always willing to help out and shows great compassion and empathy.

23 August 2017 – Appreciation email from daughter in law of clients, Dr and Mrs P who lives in Mosman on Sydney’s Lower North Shore

Hello Eleanor

Thank you for the recent Progress Note. Tami is providing much needed support for my parents in law. Without being condescending, I must commend Tami on her good spirit and patience which is like a light in the gloom of their ailments.

Tami has been wonderful and her joyful personality, empathy and patience has enabled Dr P to learn to accept care from outside the family, a cultural hurdle which has taken a fair few months to jump over. We are all learning from each other and it is comforting to know we have found like-minded carers and trainers.

Kind regards,

Dr P (Daughter in Law)

21 August 2017 – Thank You from client, Mrs A who lives in Cremorne on Sydney’s Lower North Shore

Johanna and all of the Daughterly Care Caregivers who have cared for me have been reliable, hard working, obliging and pleasant. It is much appreciated – thank you.

18 August 2017 – Thank You from the daughter of client, Mr B who lives in Hornsby on Sydney’s Northern Suburbs

Thank you to the Caregivers for their care of Mr B who passed away in June. My brother and I appreciate your help in his care.

12 August 2017 – Thank You from daughter of client, Mrs H who lives in Ryde on Sydney’s Northern Suburbs

Diane has a very caring nature and gives exceptional care to my Mum. She looks forward to each visit.

11 August 2017 – Thank You from client, Mrs B who lives in Willoughby East on Sydney’s Lower North Shore

Aleksandra is lovely and affectionate when greeting and throughout her visits. Daughterly Care Caregivers are always caring and willing to assist with household chores. You seem to employ the pick of the bunch.

10 August 2017 – Appreciation from son of client, Mrs K who lives in McMahons Point on Sydney’s Lower North Shore

My Mother really likes Ruth and enjoys her visits and often comments on her fondness and enjoyment when she is with Ruth.

9 August 2017 – Thank You from client, Mrs C who lives in Elanora Heights on Sydney’s Northern Beaches

Sara is an absolute gem and I couldn’t manage without her. We’re good friends now.

29 July 2017 – Thank You from client, Ms G who lives in Bayview on Sydney’s Northern Beaches

Fairy is warm and kind. She is efficient, reliable and always ready to help.

27 July 2017 – Thank You from client, Mrs H who lives in Allambie Heights on Sydney’s Northern Beaches

Maggie is a friend and a “keeper”.

18 July 2017 – Thank You from client, Mrs D who lives in Epping on Sydney’s Northern Suburbs

Thank you Beatriz, Cheryl and Odile for your companionship and care.

18 July 2017 –  Thank You from client, Mr Z who lives in Hornsby on Sydney’s Upper North Shore

Thank you to my Caregivers: Anne, Christine, Shanthi, Charmayne, Carlie and Victoria

14 July 2017 – Thank You from client, Mrs & Mr D who lives in Killara on Sydney’s Upper North Shore

Phyllis possesses a very pleasant personality and a very caring approach to her duties. She is competent, cooperative and a willing worker who is eager to assist. We feel privileged to have her valued assistance and guidance.

12 July 2017 – Thank You from client, Mrs W who lives in Mona Vale on Sydney’s Northern Beaches

I am always, very pleased to see Kristan’s happy face and my experience with her has been calm and kind.

11 July 2017 – Thank You from hourly client, Mrs G who lives in Mosman on Sydney’s Lower North Shore

Lauriane is very thoughtful and kind, as well as helpful and supportive.

11 July 2017 – Thank You from daughter of hourly client, Mrs C who lives in North Turramurra on Sydney’s Upper North Shore

Angela has wonderful relationship skills with my blind, 102 year old Mother. Angela is fun, tactile and caring.

10 July 2017 – Thank You from daughter of hourly client, Mrs M who lives in Northbridge on Sydney’s Lower North Shore

Robin has thoughtful consideration and generosity that shines! Robin’s personalised and flexible approach with my Mother is sincerely appreciated.

10 July 2017 – Thank You from daughter of hourly client, Mrs C who lives in North Sydney on Sydney’s Lower North Shore

Kim has cared for our Mum with so much kindness, patience and love. We are lucky to have her support.

10 July 2017 – Thank You from client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches

Thank you Tammy for your kindness, conversations and, extraordinary and tireless assistance and helping me.

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