Recent Home Care Testimonials
The following are recent home care testimonials that have been provided from clients or their family about Daughterly Care Nurses, Caregivers, Case Managers or Service Co-Ordinators. They are all unsolicited and we appreciate our clients taking the time to share their feedback with us.
What does well-known speaker and author, Dr Helena Popovic think of Daughterly Care?
“Daughterly Care has been helping me look after my now, 84 year old Father for over 4 years since my mother died. He has mild vascular dementia which affects his short term memory. He needs prompting to eat and engage in activities of daily living.
When Dad sees one of the wonderful ‘daughters’ from Daughterly Care walk into the house, his face lights up and he immediately comes out with a compliment. They are able to draw out his sense of humour and he loves going for walks, playing darts and doing jigsaw puzzles with them.
Most of all, I am so grateful for their kindness, patience and genuine delight in engaging with him and learning what is important and meaningful to him. When he repeats a story for the thirtieth time, they listen as intently as the first time. I can see he feels respected and valued.
There is no greater need for a human being than to feel appreciated and that is exactly what Daughterly Care do for Dad and me.
Thank you so much – not only for the practical assistance, but the heartfelt care you give to both of us.”
15 October 2019 – Appreciative email from our client’s wife of Drummoyne
Our son, recently arranged for your Live in Carer, Mavis, to stay at home with me while my husband, was undergoing a serious operation in hospital. I am writing to let you know how very much having her here with me helped me through those deeply moving and disturbing days – fortunately with a happy and positive ending. Her quiet, caring, thoughtful manner made it possible to go through those days more calmly than I would have expected. She was thoughtful, calmly practical and competent, a wonderful cook and a friend to me particularly and to my husband as well when he came home.
Certainly I would not have been able to cope with those days without her deeply caring attention and warm friendliness. You have my thanks for sending her here, and she has my deepest gratitude and warmest memories.
With warmest regards
Mrs. S
4 October 2019 – Email from the son of client in Avalon on Sydney’s Northern Beaches
Thanks Penny
You have been so great in supporting. I know we pay for it but these times with my parents are priceless and the fact that you (vs others) can respond is greatly appreciated. Please pass on my (and my parents) appreciation to Verlie.
29 September 2019 – Email from the son of client in Newport on Sydney’s Northern Beaches
Hi Eleanor, and all the other wonderful staff at Daughterly care
I sadly report that Dad passed away very peacefully last Friday evening.
He was about to finish 3 weeks of respite care and move on to a few weeks rehabilitation, before coming home to see how it goes. On Friday evening, he ate a hearty meal, was helped to change into his pyjamas, and as he was about to get into bed, he just suddenly was no longer there. We could not have asked for a better ending.
My sister, my partner, and I are VERY appreciative of the support and care you all have been able to provide Dad over the last few years. It has allowed us to balance our own care for Dad with still attending to other demands on our time. We would particularly like to thank Annie P for the many little extra things that helped Dad remain engaged in the world. Her sandwiches for his lunch always looked very inviting, and rarely was there much left over by the time Dad had finished with them.
All your staff members are a credit to the organisation, the service you provide the community is invaluable, and we thank you again very sincerely.
All the best
Keryn, Angela and Nigel
20 September 2019 – Email from son of client living in Avalon on Sydney’s Northern Beaches
Mr W emailed “Just a quick note to pass on some praise for Lisa who was our night nurse last night. She was outstanding in work ethic, professional care advice and also the way she interacted with mum and dad. A really special person”.
29 March 2019 – Email from Client living on the North Shore
Can I give you some feedback regarding Sukhjeet? We have been amazed how settled Ivy is. Sukhjeet has been so attentive and caring with Ivy. She has done a tremendous amount of walking with Ivy which we feel is the reason she is feeling better and stronger. Sukhjeet has enjoyed the walking also and said she feels really good herself. Sukhjeet has been doing many hours of sitting and doing puzzles also which Ivy has been benefiting from. She really knows Ivy now and can plan and co-ordinate the day’s activities and outings depending on how she is on the day.
The other day they went to the second hand lifeline shop which is a really upmarket one at Asquith great for puzzles, clothing all sorts of things. Sukjeet helped Ivy pick out a bag which she loves.
It’s the little things that have impressed us. It’s wonderful. Thank you for everything.
8 March 2019 – Praise from Client living in Whale Beach on Sydney’s Northern Beaches
Mr W phoned to say that “Daughterly Care carers are super! Better than I expected and you put the services with Home Care totally to shame”.
12 February 2019 – Praise from Client living in Wahroonga on Sydney’s Upper North Shore
Mrs S phoned to say that Martha attended her shopping service this morning and she is absolutely thrilled with how well the service went. Mrs S said Martha is absolutely brilliant and she has written her name down to personally request her each time she needs a service with Daughterly Care.
26 November 2018 – Email from client’s daughter at Narraweena on Sydney’s Northern Beaches
I would like to take this opportunity to thank you for your previous help and assistance.
Everyone I spoke to was empathetic, helpful and kind.
I would certainly recommend your company to any friends who may need your service.
Thank you again.
Alana
22 November 2018 – Email from client’s daughter who lives in Newport on Sydney’s Northern Beaches
Hi Kai,
Thank you so much for your wonderful help.
Joy said that the carers are wonderful & she felt very spoiled.
I greatly appreciate their assistance for her while I was away.
We can’t speak highly enough of your agency & staff.
Kind regards,
Karen (Daughter)
14 November 2018 Email from Client’s daughter at Wollstonecraft on Sydney’s Lower North Shore
Hi dear Lisa,
I would also like to thank you so much for referring the new cleaners, they did a wonderful job, Mike is very professional and his cleaners were very good. It was lovely to have a clean house. I know they have a lot more to do, but I was very happy with the service.
I would also like to thank Dads carer, Kathy. We met her for the first time today and she is just lovely. Dad felt very comfortable with her and I do hope she coped with Dad’s bad jokes.
Anyway, I just wanted to let you know Dad has been diagnosed with Lewy Body Dementia.
Thank you once again for all your support.
Kind regards,
Daughter’s Name withheld
15 October 2018 – Thank You from client, Mrs W who lives in Mosman on Sydney’s North Shore
Suki looks after me very well and prepares excellent meals.
4 October 2018 – Thank You from daughter of client, Mrs M who lives in Killara on Sydney’s Upper North Shore
Gail has been unfailingly consistent and loving, and helpful and pro-active to my Mother over the last three and a half years.
5 September 2018 – Thank You from clients, Mr and Mrs W who lives in Mona Vale on Sydney’s Northern Beaches
Kristen is excellent in every way. We could not cope without her.
3 September 2018 – Thank You from client, Mrs M who lives in Narrabeen on Sydney’s Northern Beaches
Susie helps me a lot and we have a lot of laughs.
3 September 2018 – Thank You from client, Mrs M who lives in Narrabeen on Sydney’s Northern Beaches
Kristen is very warm and a lot of fun.
15 August 2018 – Thank You from client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches
Tammy has an intelligent application with assistance and support generally. Her infectiously happy nature always was a lift from low spirits.
15 August 2018 – Thank You from client, Mr S who lives in Mona Vale on Sydney’s Northern Beaches
Antje has an ability to inflict happiness and enthusiasm when others have been unable. It is an innate or congenital thing coupled with training.
13 August 2018 – Thank You from wife of client, Mr B who lives in Mosman on Sydney’s North Shore