We take a lot of care matching our clients with our Caregivers and Live in Carers. If you are not satisfied with the in home carer we choose, we will provide a replacement and refund the cost of the service in full.
The ability to employ exceptional Caregivers is a skill that comes over time and we have developed our expertise over 24 years. It’s the ability to find mature people with valuable life experience, common sense, compassion, empathy, patience, emotional intelligence, the ability to relate to people from all walks of life with all manner of differing abilities, resilience and finally a positive outlook, positive energy and a joy of living.
A quick review of our recent unprompted feedback from clients and their families as well as the results of our 2020 Client Survey which confirms that Daughterly Care Caregivers really are exceptional.
An Approved Provider Co-ordinator was praising one of our Caregivers and she said, “the client was really happy with Toni, she is just so you guys”. I asked what that meant and she answered “so like a Daughter”.