Reviews from Sydney’s North Shore Elders and their families

The following are inhome care testimonials that have been provided from our North Shore clients or their family about Daughterly Care private Nurses, Hourly Caregivers or Live-in Carers, Case Managers or Home Care Service Co-Ordinators.

They are all unsolicited and we appreciate our elderly clients and their family for taking the time to share their feedback with us.

7 March 2018 – Appreciation from Daughter of live-in care client, Mrs M who lives in Woolwich on Sydney’s Lower North Shore

Elizabeth and Vera both continue doing a great job caring for Mum, as all Daughterly Care Live-in Carers have done to date.

Jenni

2 February 2018 – Feedback from a Mosman client via another Daughterly Care Caregiver

Mosman client, Etta sits at the table with Daughterly Care client, Barbara P & I for Friday lunch at Mosman Seniors. Etta noticed my name badge and said “I have two carers from there. They come with their purple bags. They are amazing. I couldn’t live in my unit without them.”

She went on to explain to all of us that they are attentive to her, know her routines and requirements and give her the opportunity to leave her home with confidence.

I believe her carers are Bettina and Laurianne.

How fantastic to know the impact we Daughterly Care Caregivers have on the quality of life of our clients.

Jane

19 October 2017 – Appreciation from daughter of client, Mrs C who lives in Turramurra on Sydney’s Upper North Shore

Dear Angela,

Thank you so much for your update on Mum. It reassures me – especially when I am so far away. I will be interested to see your future reports and am hoping she will click back more, but at her age, may not be realistic.

Thank you so much for the loving care you provide for my Mum.

Warm regards,

R

13 October 2017 – Appreciative feedback from Client, Ms V who lives in Wiiloughby on Sydney’s Lower North Shore

There was one problem, I hate it when Kathryn leaves as I miss her terribly when she is gone. Kathryn gave me a big hug when I told her this and she said, I’d be back next Tuesday.

21 September 2017 – Appreciation from husband of client, Mrs W who lives in Pymble on Sydney’s Upper North Shore

I am so thrilled with the ladies who are looking after my wife.

Kath, Fiona, Christine and Carlie have all been wonderful and I am very appreciative of how kind and compassionate they have all have been to my wife. I have added evening services as well as the day services, to assist me in getting Margaret to bed. It has given me some much-needed respite.

7 July 2017 – Appreciation from clients Mrs & Mrs P who live in Castle Cove on Sydney’s Lower North Shore

Fiona is a gem and we love the care we are receiving from her, and we are very happy.

5 July 2017 – Appreciation from wife of client, Mr S who lives in Mosman on Sydney’s Lower North Shore

Dear Robin,

I must have done something right in my life to have met you and Daughterly Care. I do plan some respite, just for me when my daughter and girls return home. Sara and Gail have helped me, a great deal and are a credit to your company.

Kind regards,

H

27 June 2017 – Appreciation from daughter of client, Mrs B who lives in Cremorne, on Sydney’s Lower North Shore

Thanks for finding Lauriane to stay with Mum, it is much appreciated! You’re all (Pip, Di, Kieu and Lauriane) really wonderful for being so patient and helpful! I can’t imagine what I would do without all of you! I know mum would be very grateful too.

Thanks again and kind regards,

L

26 June 2017 – Appreciation from daughter of client, Mrs C who lives in Mosman, on Sydney’s North Shore

Dear Maggie,

Thank you for going above and beyond with our service, even with our dog.

7 June 2017 – Appreciation from son of client, Mrs V who lives in Neutral Bay, on Sydney’s Lower North Shore

My sister and I are extremely grateful for all the wonderful care provided by the Carers from Daughterly Care over the last couple of years. It certainly made Mum’s final years as comfortable as possible.

Sincerely yours,

P

22 May 2017 – Appreciation from Daughter-in-law of clients, Mr & Mrs P who lives in Mosman, on Sydney’s North Shore

I’d like to convey my thanks to you for having selected Tami to assist my in-laws.

Tami managed to develop a good rapport with my in-laws within a few minutes of meeting them, and she was very encouraging and understanding in her approach to caring for them. She also managed to win over my Mother-in-law’s trust with her physical strength and gentle support which meant they had a good walk down to the beach.

Once again, thank you.

B

15 May 2017 – Appreciation from Daughter of client, Mrs W who lives in Mosman, on Sydney’s North Shore

Dear Carlie, Gail and Rose,

I would like to thank you all for the excellent care you have given to Mum.

Your compassion, understanding and support for mum has been very much appreciated and we intend on writing a testimonial for your website to support how grateful we are. Without Daughterly Care, Mum would not have been able to live at home, once she came out of hospital.

Adult children of client, J and C from Roseville on Sydney’s Lower North Shore

It has been so lovely for us to have your help and to meet the wonderful ladies that have been caring for our Mum and Dad.

Mrs L’s daughter phone call who lives in Cammeray, to thank us for the lovely card we sent on her mother’s passing…

I want to pass on my personal thanks for the fantastic care provided by Bertie and Claudia. Claudia was there the day my mother died. She washed and dressed her in fresh pyjamas, which we really appreciated. She looked so fresh and peaceful when she passed away that afternoon. We’re pleased she was able to pass away at home as that was her wish.

Daughter of Mrs C from Mosman on Sydney’s Lower North Shore

Thank you for all the dedication in looking after my Mum. It’s difficult when Mum doesn’t want help but needs it. Fairy is so good with Mum, she takes the time, is very caring and responds kindly on each service to make the service worthwhile.

Thank you to Fairy from Daughter of client, Mrs A who lives in Mosman, on Sydney’s North Shore

Please give Fairy our thanks. You don’t know how relieved and appreciative I am that your good people are now helping take care of Mum.

Hourly client who lives in Mosman, on Sydney’s North Shore

Please pass on to all of Rob’s Caregivers:

A big THANK YOU for their care. It is making such a difference especially the walks – I often see the two of them walking along the road as I go by!

Jo

10 April 2017 – Appreciative email from the Sister-in-law of a Live in Care client, Ms W from Kirribilli in North Sydney, on Sydney’s North Shore

Hi Suzy,

Please thank Danielle for her services and let her know how much she was appreciated, and her bit of humour that were in the notes from time-to-time.

Thank you.

Cheers,

Pamela

31 March 2017 – Appreciative email from the Daughter of a Live in Care client from St Ives on Sydney’s North Shore

Hello Jen,

We knew it was coming – you made the way as gentle and calm as possible and yet it is still amazing that you won’t be there Monday to Wednesday, next week. Mum did absorb the care and kindness, endless patience and good humour you gave her. She had some great times with you! She takes all that with her and we take comfort from it too.

Thank you for your insights, your guidance and your good judgement in providing mum with the best quality life and exit possible.

Much love daughter M [name withheld].

2 March 2017 – Appreciation from Daughter of Live in Care Client who lives in St. Ives, on Sydney’s Upper North Shore

Dear Jen,

“Thanks” will never be enough for the loving care you gave Mum – such insight, such patience, such endless encouragement – she was the best she could be for as long as she could be because of the environment, safety and constant caring you gave her.

And now, all the very biggest hugs and wishes for your future – love,

Maxine and family

27 February 2017 – Lovely Feedback from Daughter of Live in Care Client, Mrs O who lives in Waverton, on Sydney’s Lower North Shore

Sophie and Julie are wonderful and Mum is very well cared for, and as comfortable as we could wish. It is working very well and we are very appreciative of Daughterly Care.

23 January 2017 – Appreciation from Daughter of Live in Care Client who lives in St. Ives, on Sydney’s Upper North Shore

Dear Wendy,

Words are not enough – the love, the laughter, the adventures you gave mum – they were unique. But beyond that, you were always trying to make things better for her – more comfortable, more safe, more yummy!

Thank you also for those final days – you took a lot of the fear and pain out of those times for Mum, and for us.

I hope you look at these 2 ducks (that used to sit in her bathroom) and remember all the times you led and she followed you – across many wonderful trips, drives, memories and meals – thank you for including Mum in your unique “pond”.

All our love for your future adventures.

Maxine & family

22 December 2016 – Thank You to Fiona from Live in Care Client, Mrs C who lives in Greenwich, on Sydney’s Lower North Shore

Considerate, kind, charming, hard-working and helpful in every way.

27 November 2016 – Thank You to Jennifer, Wendy & Marilyn from Daughter of Live in Care client who lives in St. Ives on Sydney’s Upper North Shore

They are “Team Carmen”, providing the ultimate in loving home care for my Mother. They are absolutely God sent.

15 November 2016 – Praise from Live in Care Client’s wife who lives in Castle Cove, on Sydney’s North Shore

Dear Vickie, Debbie and Cheryl,

Thank you so much for the care you gave my husband, during his last few weeks of life. I cannot fault the loving and gentle care you all gave him. I will be recommending Daughterly Care to many of my friends and contacts. I would not have been able to keep my husband at home without the help, assistance and support from you all.

Kind Regards,

Mrs W

12 August 2016 – Lovely feedback from Live in Care client, Mrs B’s Daughter who lives in Mt Colah, Sydney’s Upper North Shore

I have been meaning to write to you and thank you for the quality care given to Mum during my respite in WA. I would not hesitate to use or recommend Daughterly Care for any future care needs.

Many thanks to Deb for her friendliness to me over the phone. Her communication with me, though brief, was reassuring and Mum sounded happy, and relaxed while in her care. Her extended stay when Mum became unwell was very much appreciated. Deb will be happy to know that Mum has had no more lower back pain.

3 March 2016 – Call from Live in Care client, Mrs C’s Daughter of Chatswood on Sydney’s North Shore

Tracey (Daughterly Care Caregiver) was more than a carer and support for the family during the passing of our Mother. She assured the family that she would hold Mum’s hand if she was to die with the family not being there. Tracey was like a sister to the family.

All the family has experienced Daughterly Care’s services in a short period of time and were grateful that Daughterly Care was able to quickly change from hourly care to Live in Care, and then overnight care for the last week of Mum’s life.

26 February 2016 – Live in Caregiver about a new Elderly client who lives in Mosman

Mrs P is regaining many of her existing activities of daily living. Her family, friends and Mrs P herself are commenting on the same. Mrs P is self-directing, motivated and engaged in all aspects of her daily life and really enjoying her frequent catch-ups with family and friends.

4 February 2016 – From Mrs D of Balmoral

Mrs D said, she has recovered nicely from her recent shoulder surgery. After Monday 15 February 2016, she will no longer require services. She wished to thank Daughterly Care carers and office staff for allowing her to return home to recover from her surgery and, for all their care and support. Mrs D said, all of the Daughterly Care Carers that came to her home were absolutely wonderful. She said, she would highly recommend Daughterly Care to anyone and if her needs change in the future she will call Daughterly Care for further assistance.

29 January 2016 – From Lady M of Mosman

Lady M emailed to say that Liza (Daughterly Care Carer) was fabulous and absolutely delightful to have in her home. Lady M is not used to having strangers in her home but Liza was lovely.

15 December 2015 – Appreciation from Son of a client who lives in Mosman on Sydney’s Lower North Shore

Mrs J of Mosman is very happy with Caregiver Veronica. Mrs J ‘took to’ Veronica and feels very comfortable that she is in good hands.

18 November 2015 – Feedback from friends of our Live-in Palliative Care client who lives in Cremorne Point, on Sydney’s Lower North Shore.

We have been regularly visiting Mr and Mrs S’s home and we would now like to compliment the two Michelles who have been caring so diligently for Mr S and helping Mrs S.

Each time I have phoned or arrived on the doorstep, they have been welcoming and efficient. Between them, we believe that they have assisted Mr S in his desire to die gently in his own home.

As friends, we would like to thank them both, most sincerely.

Please pass this on to both the Michelles

Thank you,

Mr and Mrs D from Cremorne Point

15 November 2015 – Appreciation from Live in Care client in Mosman who has healed and re-enabled

Hi Suzanne,

We have found your Live in Care has been very satisfactory.

I will be 6 weeks post-op and fortunately I have made a good recovery.

Thanking you for your help and for the help of the carers who assisted us.

Regards,

S

10 November 2015 – Words of appreciation passed on via Robin from our Aged Care Advice Centre at Mosman on Sydney’s Lower North Shore

Hello Ladies,

The lovely Mr W dropped into Mosman shop and said he just wanted to tell us how wonderful our Caregivers are. He said Jennifer is just marvellous and has made his life a dream. And Laurianne is terrific as well. Bill said he was a very lucky man to have such wonderful people helping him to live his life. He was very grateful and thanked us very much for having such wonderful staff.

I said we were thrilled to receive such feedback and thanked him for coming in to say so. He hopped on his scooter and went home.

13 October 2015 – Feedback from Mosman Live in Care client on Sydney’s Lower North Shore

Hi Ann,

I was talking with Mrs M of Mosman this morning and I just wanted to let you know that both, Mr and Mrs M are very happy with your work and really enjoy having you in their home. Mr M has lost a lot of his anxiety just knowing that you are coming in every day. So thank you for the good work you do.

Robin Bower
Manager
Mosman Aged Care Centre

16 June 2015 – An appreciative email from a Live in Care client and their family who lives in Hunters Hill on Sydney’s North Shore

Hi Suzanne,

Each of the Caregivers, Louisa, Jane and Fiona showed great competence, professionalism and also personal sensitivity. They made a difficult phase in Jennifer’s life into a period of satisfaction and improved her quality of life, despite her growing physical disabilities. Jennifer really appreciated all of this and looked forward to each of their arrivals.

The job-share between the Live in Caregivers turned out particularly well, both because of the amount of energy and feeling each of the Caregivers was able to give Jennifer and because of the different but complementary approaches they each had.

Their teamwork was also excellent. We all enjoyed getting to know each of them, to the point where we regarded them as friends but even so, they never acted less than professional. Having them there also made it easy for friends and extended family to be involved with Jennifer and make them more able to visit her.

I should also mention the very high standard of the work provided by the relieving Caregivers who came from time-to-time – particularly Wanqa, Langy, Julia and on what proved to be Jennifer’s last day with us, Lyn (apologies for the misspelling of names). Each of those I’ve named, entered into their role with Jennifer with whole-heartedness, professionalism and sensitivity.

As I have also mentioned on other occasions, we appreciated the support we always had from you, your predecessor Annie, and other members of the Daughterly Care management team – many thanks.

We all appreciated the spectacularly beautiful arrangement which you sent for the funeral. It was the centre point of the gathering after the funeral service and adorned the table in my hall for many days afterwards. Many thanks to you, Louisa, Jane and Fiona for coming to the funeral and for others who have sent us their sympathy.

Yours sincerely,

Nicholas, Anthony and Harriet of Hunters Hill.

Daughter of Live in Care client, Mrs J who lives in Gordon, on Sydney’s Upper North Shore

Dad was very touched as was all the family and wanted to thank you again for the kindness and care you gave both Mum and Dad over the last few months.

27 April 2017 – Appreciation from Daughter of client, Mr C who lives in Mosman on Sydney’s Lower North Shore

I chatted with Sara today while she was with Dad. We are very happy with her work and delighted to have her caring for Dad.

29 March 2017 – Appreciation from Power of Attorney of client, Mr W who lives in Waverton on Sydney’s Lower North Shore

Give my regards to the carers who provided these services. We have Harry back on track and very happy to be home and settled.

G

24 March 2017 – Appreciation from Daughter of client, Mrs S who lives in Mosman on Sydney’s Lower North Shore

Dear Rebecca,

Thanks so much for sending Rebecca to assist my Mother yesterday to attend a doctor’s appointment. My mum was very impressed with Rebecca in every way, kind, efficient and a lovely personality!

Kindest regards,

V

19 March 2017 – Appreciative email from Mosman client who has accessed advice from our Mosman Aged Care Centre

Dear Ms Lambert,

I appreciate the information provided in your email. I am often in touch with Ms Robin Bower of your Mosman Office and she has been such a support with assistance and information. We are on the National Queue for a high level package.

As soon as we have the package, I will be in touch with Robin to arrange for services from Daughterly Care. Presently any help needed is always sought from Daughterly Care.  I have been on a learning curve to gain information and undertake the steps necessary for the care of my husband (who has increasing loss of functions through dementia). Robin has been holding my hand throughout this process and I am sincerely grateful. Many of my neighbours exchange information and I have certainly told them of how fortunate I have been to initially attend one of Robin’s Sessions held in the Mosman Office  – and then to have her personal assistance as I went through the process of having my husband assessed and applying for Government Funding for his care etc.

It is a comfort to have the support of Daughterly Care available.

Kind regards,

[Name withheld – Mosman Resident]

17 March 16 – From our Care Manager regarding our client in Turramurra

I had a phone call from Ms Mac this morning thanking us for the beautiful flowers we sent the family. She also thanked me and Lorraine who attended the funeral. The family were grateful that we took time to show our support to the family by attending the funeral.

17 March 2017 – Appreciation from son of client Mrs P who lives in St Ives, on Sydney’s Upper North Shore

Penny is wonderful. Mum is looking forward to Penny’s visit again. She couldn’t express how relieved she was. Mum was so happy and impressed, she referred to Penny as “Penny from Heaven”. She said, we had hit the jackpot.

J

13 March 2017 – Appreciation from client, Mrs P who lives in St Ives on Sydney’s Upper North Shore.

I am very happy with the services provided and love both ladies, Tammy and Bettina.

8 March 2017 – Appreciation from client, Mrs A who lives in North Turramurra, on Sydney’s Upper North Shore

I absolutely love Marlene! I think she is marvellous, so pleasant and so quick and helpful. Just Fantastic!

6 March 2017 – Appreciation from client, Mrs T who lives in North Turramurra, on Sydney’s Upper North Shore

I love Angela, she is so helpful and a wonderful person. I don’t know what I would do without her. I wish there was more Angela’s like her.

24 January 2017 – Appreciation from client Mr O who lives in Neutral Bay, on Sydney’s North Shore

Dr O rang Daughterly Care to sing praises for our Caregiver, Irena. He said, Irena is a tremendous woman and he enjoyed her company very much and he got along well with Irena. He is hoping Irena will be available to do all of his services.

29 December 2016 – Thank You to Kathy from Client, Mrs S who lives in Mosman, on Sydney’s Lower North Shore

A weekly visit that we look forward to.

29 December 2016 – Thank You to Denise from Friend of Client, Mr R who lives in Willoughby, on Sydney’s Lower North Shore

Denise cares for my friend, Mr R like a daughter. She is the “carers carer” – observant, proactive, kind, possesses common-sense, reliable, trustworthy.

21 December 2016 – Thank You to Kathy from Client, Ms T who lives in Cremorne, on Sydney’s Lower North Shore

Kathy takes the chore out of grocery shopping for me and her cheerful company always makes the day most pleasant.

21 December 2016 – Thank You to Robin from Daughter of Client, Mrs M who lives in Northbridge, on Sydney’s Lower North Shore

Robin is both thoughtful and generous. She is punctual and reliable which is paramount for the elderly.

19 December 2016 – Appreciation from client’s Son who lives in Mosman, on Sydney’s Lower North Shore

A big thank you to all at Daughterly Care who are involved in the magnificent care of my Father.

Mike (son)

12 December 2016 – Appreciation from client who lives in St Ives, on Sydney’s Upper North Shore.

Mrs P called to thank Bettina, as you were exactly the type of person she needed. You were helpful, kind and just beautiful.

9 December 2016 – Appreciative email from client’s Daughter. Client lives in Cremorne Point, on Sydney’s Lower North Shore.

Dear Daughterly Care Community Services,

I would like to say thank you for the recent in home care you organised for Mum. I thought all the carers were wonderful and Gail was a standout! I appreciated having the dishes washed and all things left tidy – Gail was onto it and was delightful with Mum. Looking forward to using your services again when Mum visits again soon.

Kind regards,
Loretta

30 November 2016 – Appreciation from Daughter of Elder who lives in Willoughby, on Sydney’s Lower North Shore.

Thank you Veronica for putting a lot of effort, detail and care when writing your progress notes. I appreciate you responding to Mum’s needs and her state of mind. I am very grateful and thankful.

Anna

Click here to view Veronica’s profile

28 November 2016 – Thank You to Ann from Daughter of Client, Mrs B of Naremburn on Sydney’s Lower North Shore

Ann is a breath of fresh air in Mum’s life. This coupled with her professionalism and immeasurable, knowledge makes her a very special person.

21 November 2016 – Thank You to Aleks from Daughter of Client, Mrs B who lives in Willoughby on Sydney’s Lower North Shore

Kath’s eyes light up when she sees Aleks and she beams with happiness. Aleks cares so well for her with patience and kindness. Aleks assists us carers in many ways for which we are always grateful.

17 November 2016 – Thank You to Carmel from Ms C of  Mosman on Sydney’s Lower North Shore

Carmel never failed to fulfil her caring role with warmth and compassion. She is a natural at it.

17 November 2016 – Appreciative feedback from Mr W of  Waverton on Sydney’s Lower North Shore

Mr W called to book some transport services and at the end of the conversation he said, “you have collected a marvellous group of women to care for us. They are all wonderful and I feel very lucky”.  Mr W is looking forward to his 96^th birthday next week.

15 November 2016 – Thank You to Clare from Mrs K of Killara on Sydney’s Upper North Shore

Kind and thoughtful. I like her.

15 November 2016 – Thank You to Johanna from Mrs C of Lane Cove on Sydney’s Lower North Shore

For her thoughtfulness and loving care.

15 November 2016 – Thank You to Irena from Client, Mrs W of East Lindfield on Sydney’s Upper North Shore

Excellent at all times.

15 November 2016 – Thank You to Irena from Client, Mrs T of St. Ives on Sydney’s Upper North Shore

Irena is very helpful and willing to do anything asked of her. No job is too much trouble. I wish her all the best as she deserves it.

15 November 2016 – Thank You to Aleks from Daughter of Client, Mrs B of Naremburn on Sydney’s Lower North Shore

Aleks comes to assist Mum – her gentleness and kindness is wonderful and makes a difference to us all. We really rely on her implicitly.

15 November 2016 – Thank You to Irena from Client, Dr W of Mosman on Sydney’s Lower North Shore

Irena is always pleasant and can’t do enough for me.

15 November 2016 – Thank You to Patricia from Client, Mrs K of Killara on Sydney’s Upper North Shore

Kind and thoughtful. I like her.

10 November 2016 – Thank You to Jennifer from Client, Mrs M who lives in Roseville, on Sydney’s Upper North Shore

Thank you for the help and encouragement to walk more, and the companionship and friendship.

7 November 2016 – Thank You to Phyllis from Clients, Mrs & Mr D who lives in Killara on Sydney’s Upper North Shore

Always on time and willing to do whatever asked.

We are delighted with the attention she is giving and the willingness to work, she does the ironing, strips the bed and weekly chores.

7 November 2016 – Thank You to Fairy from Client, Mrs C who lives in Mosman on Sydney’s Lower North Shore

Thank you for caring for both, my husband and myself.

3 November 2016 – Thank You to Kim from Mrs V, who lives in Neutral Bay on Sydney’s Lower North Shore

Kim’s kindness, patience and care are wonderful and very appreciated.

1 November 2016 – Thank You to Aleksandra from Client, Mrs B who lives in Willoughby, on Sydney’s Lower North Shore

My eyes light up when I see Aleks and I beam with happiness. Aleks cares so well for me, with patience and kindness.

28 October 2016 – Appreciation from Daughter of client in Cremorne, on Sydney’s Lower North Shore

Hi Jamie,

I just wanted to say a big thank you to you for organising my mum’s new carers, whom we both met this week.

Both Valerie and Johanna are lovely people and made Mum feel very comfortable – as she had been a little apprehensive about what is expected of her.

Kind Regards,

Ingrid

11 October 2016 – Appreciation from Daughter of client in Northbridge, on Sydney’s Lower North Shore

Mr B’s daughter, Amanda praised Ewa who provided care for her Dad for the first time yesterday. The experience was quite foreign to Amanda and her Dad, at first.

Amanda said, she and her Dad had to discuss some personal issues of a legal matter during the service and Ewa gave them space when needed and completely respected their privacy. Ewa also took the initiative helping when needed but standing back also when required.

Ewa thanked Daughterly Care for sending her to such a beautiful family. Ewa said, she really enjoyed her day and said that Mr B and Amanda were so kind to her.

5 October 2016 – Appreciation from Wife of client in the Mosman area, on Sydney’s Lower North Shore

Wife of client, Mrs C thanks Daughterly Care for arranging for Beatriz to take Mr C to a doctor’s appointment. Mrs C was very nervous about the whole thing and went with them in the car. Mrs C said, Beatriz was very kind, thoughtful and everything ran smoothly.

4 October 2016 – Email from David, Son of Mr P. who had Live in Care in Mosman

I am pleased to be able to say, how happy our time with the care you and the team have provided for Dad. I think we have been lucky to bring him home for as long as we did, and for much of it, I know he appreciated being there and was very happy with the care from Mavis and Miranda.

8 September 2016 – Thank You to Cheryl from Wife of Client, Mr L of Mosman, on Sydney’s Lower North Shore

Thank you so much for looking after my husband and taking him safely to Men shed. I really appreciate the support we had from Daughterly Care and we were fortunate in that he was able to stay at home.

17 August 2016 – Praise from Doctor in Mosman on Sydney’s Lower North Shore

Dr L rang to organise additional services for her husband and said “isn’t Valerie great, she gets my husband doing his exercises and is very happy to help in any way and they get along so very well”.

Mr L has recently moved back home after living in a Nursing Home for some time.

26th July 2016 – Appreciation from the wife of a client in Asquith on Sydney’s Upper North Shore.

Dear Daughterly Care,

I felt I had to write to say how very pleased I am with Angela, our Caregiver. She is so helpful, thoughtful and caring and nothing is a trouble for her regarding my husband and I. He likes her company very much.

19 June 2016 –  Thank You to Eleanor from the Daughter of Client, Mrs C in Willoughby on Sydney’s Lower North Shore.

For caring for my Mother, going above and beyond her job to show Mum love and kindness, and endless patience, under trying circumstances.

7 June 2016 –  Appreciation from the wife of a client in Mosman on Sydney’s Lower North Shore.

(From Mosman Aged Care Advice Centre Manager, Robin)

Dr L just dropped in to thank us for the wonderful ladies who look after her husband. She said, they are angels and each one brings their own special gifts to the table. She said, they help her keep her sanity when she knows her husband is all set up for the day.

27 April 2016 – Appreciation from a client in Mosman on Sydney’s Lower North Shore

I just want to let you know we are delighted with the Caregivers you have assigned to us, and they have given us such positive comments about Daughterly Care.

It’s always good to know you’re appreciated, and we do appreciate your “daughters”.

Kind regards,

Dr L for her husband

20 April 2016 – Appreciation for French-speaking Caregiver who provided services to a client in Cremorne on Sydney’s Lower North Shore.

I just spoke with my mum and she was thrilled to be able to speak French with Laurine. She was very happy with the service provided. I appreciate the care taken to match Laurine with my Mum.

Lisa (client’s daughter)

11 March 2016 – Appreciation regarding a client in a Nursing Home on Sydney’s North Shore

I wanted to let you know that I met Rebecca today, L’s daughter and she thanked me for my progress notes which advised her about my concerns regarding bruises etc.

She said, after bringing it to the attention of the Nursing Home’s management they are now using a hoist, which the physio said they should have been using all along.

She said, this has made a huge difference to her Mum’s quality of life and they are taking better care of her Mum. This is a big relief to her, being so far away. She said, without our progress notes she would not have been aware of this problem.

Caring for our clients is a joint effort and you (Daughterly Care’s Care Manager) were great in your support of my concerns and passing on my notes immediately, so thanks!

8 March 2016 – An appreciative email about Willoughby clients on Sydney’s Lower North Shore

THANK YOU SO MUCH!!! You are making a HUGE difference to my parents’ lives!! Mum loves you and she is so grateful for your excellent practical assistance, reassurance and caring nature. Goodness knows where we’d be at, without you……

We are also so happy and grateful that we have your respite services for the next three consecutive Thursdays so that Mum can attend the carers course at the Alzheimer’s Association. Having you on board to get Mum there and back, and to look after Dad has made all the difference.

Much appreciated!

Signed Interstate Daughter, J

6 March 2016 – An appreciative note from the wife of a client in Mosman, in Sydney’s lower North Shore receiving end of life care

Mrs S dropped in and she wanted to say what a great job Daughterly Care did for her husband especially the two Michelles. She also wanted to say how she missed the two Michelles since the death of her husband.

30 January 2016 – Appreciation from Daughter of Client, Mr & Mrs A who lives in North Wahroonga, on Sydney’s Upper North Shore

Dear Kate and the team at Daughterly Care,

I reflect on the three and a half years we all managed to extend my parents to stay at home, I just want to say on behalf of our family,

“Well done! Congratulations! Thank you!”.

I particularly want to remember Bertie (who my Mum still “pines” for and helped extend her time at home into a happy experience) and Angie who always came with her sense of fun and joy and sterling commitment, and energy to take them shopping on Thursdays! Also Colleen and Kerry who navigated their increasing dementia and behavioural changes so creatively and professionally.

Kindest regards to you all,

Annette

P.S. Oh yes, and to Rose who was always kind on the phone to me.

15 December 2015 – Appreciation from Son of a client who lives in Mosman on Sydney’s Lower North Shore

Mrs J of Mosman is very happy with Caregiver, Veronica. Mrs J ‘took to’ Veronica and feels very comfortable that she is in good hands.

10 November 2015 – Words of appreciation passed on via Robin from our Mosman Aged Care Advice Centre

Hello Ladies,

The lovely Mr W dropped into the Mosman shop and said he just wanted to tell us how wonderful our Caregivers are. He said, Jennifer is just marvellous and has made his life a dream and Laurianne is terrific as well. Mr W said, he was a very lucky man to have such wonderful people helping him to live his life. He was very grateful and thanked us very much for having such wonderful staff.

I said, we were thrilled to receive such feedback and thanked him for coming in to say so. He hopped on his scooter and went home.

6 November 2015 – Appreciation for client’s care in St Ives on Sydney’s North Shore

Verlie,

You really should put on your website that Daughterly Care provides excellent consistency of In Home Care.

My Mother who has some anxiety due to short term memory difficulties would not have coped well with many different Caregivers.

We have had an exceptional experience with Daughterly Care  – the small number of Caregivers have improved her health already.

[Comment from our Registered Nurse Verlie Hall: This lovely Mother had lost weight and was frail so we started breakfast and lunch preparation services for her. Even within a month, we saw her health improve. She had put weight on and looked healthier. Good nutrition is so important for good health, it is medicine for the body and mind. It is really pleasing to see how much a client’s health improved in just a month.]

3 September 2015 – An appreciative phone call from a client who engaged our Live in Care respite service. We cared for his wife on Sydney’s North Shore while he took a 10 day respite break.

I just had a call from a client Mr B. He rang to say that both our Live in Caregivers, Judith and Wendy were wonderful with his wife, Patricia. He was very happy with the service and the attention provided by Daughterly Care, as well as the house was IMMACULATE! Our carers did things he has not had the time to do. Mr B has used Daughterly Care twice now for short term, 24 hour Live in Care for respite while he has taken a holiday and has been very happy.

Lynda – Daughterly Care High Care Case Manager

29 August 2015 – Email of thanks for in Home Care given to client in Wahroonga on Sydney’s Upper North Shore

Hi to Angela and Bertie,

Next library outing – That’s a wonderful idea for the end of September.

What a lovely day, they had last Thursday… it gives us an emotional lift to know that Daughterly Care are providing care that we cannot provide at this stage. Such a relief to know the toilets had a quick clean which was much appreciated.

Daughter, A

11 June 2015 – Thank you to Angela for caring for a couple living on Sydney’s Upper North Shore 

When Angela comes into our home, we know we will be very happy, as she runs the show like a full-time housekeeper or personal assistant – but with kindness and caring skills.

Mrs A

4 June 2015  – Thank you to Robin for the care of Stuart in Mosman on Sydney’s Lower North Shore

We are very appreciative to Robin for all the wonderful personal care given to Stuart. Even though I’ve flown from New Zealand today, I had to drop in and let you know. Stuart had a life well lived.

Stuart’s sister

23 May 2015 – Thank you to Jennifer from client who lives in Mosman on Sydney’s Lower North Shore

We would love to have Jennifer more regularly as she really brings Ian out of himself.

She adds value to Ian’s day, every little thing she does makes a big difference and it’s good when there is an uplifting match – something that goes beyond straight duty of care.

Mrs S, Daughter of Mr D

30 March 2015 – Thank You from Mrs J who lives in North Sydney, on Sydney’s North Shore

Dear Nicole,

I would like to say many thanks to you and Daughterly Care for your great service and consideration to me. I think you are a very genuine firm to do business with and a big thank you to Cheryl for her kindness.

I would have no hesitation in recommending your firm.

Thank you,

Mrs J

30 January 2015 – Card of Appreciation from the daughter of Mrs J of Mosman on Sydney’s Lower North Shore

Dear Claudia,

Thank you so much for being the most wonderful caring companion for Mum. You made Mum’s life so much brighter and with the [Daughterly Care and family] team, helped keep Mum out of a nursing home for many years. Your tact helped her keep her independence and love of life much longer than would have been possible without you. I hope you have a marvellous and much deserved retirement.

With loving thanks

31 December 2014 – From a client at Roseville on Sydney’s North Shore

“I am very happy with my Caregivers. They all very caring and sympathetic to my needs.”

8 December 2014 – Praise from our Live in Care client Mrs C of Roseville Chase

“Natalie is a happy lady and so kind, sweet and always willing to help. She’s bright, cheerful, caring and efficient. She’s lovely and brings sunshine into my home. I want Natalie to come every Saturday and please tell everyone there in the office how lovely she is.”

3 December 2014 – Phone call from a very grateful 93 year old client

“You just must keep my Caregiver, Nicole. You need to know, I’ve been meaning to call you for a while now and just haven’t mustered up the time. I’d like you to know how grateful I am that you have been sending me Nicole. I came out of hospital and she turned up, and I thought ‘huh’! How special she has turned out to be, so thoughtful, so kind, she just somehow anticipates my needs. She really does look out for me you know and really takes time to look after me.

The other people in the past have been good to me but she is really splendid.

Can you please keep sending her to me as it has made a big difference in my life? Her nature is so loving and giving and it means a lot to me each morning to know she will come. I’ve mustered up the time now, but don’t take her away, I’d hate to have said this and someone else gets to have her. “

Signed client from Turramurra on Sydney’s Upper North Shore