FAQs Archive | In Home Care Sydney | Live In Care | 24 Hr Elderly Care

Q: Does Daughterly Care have a waiting list for new clients?

[fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][fusion_text] We have NO WAITING LIST to start providing services for new clients. For 21 years we have operated our private in home care business so that we are always recruiting experienced Carers and training new Carers to meet the growing demand for Daughterly Care’s in home aged care services. In the past, this approach has met the growing demand for our services nicely. As at July 2018 it is taking up to 2 weeks to start SOME new clients because with the Consumer Directed Care Reforms , Elders can now move their Government Subsidised In Home Care Package to which ever Approved Provider they like. Many Government Funded clients are transferring their Home Care Package to Daughterly Care Community Services to enjoy the high service and quality Caregivers that private care clients have always enjoyed at Daughterly Care .[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: When do you invoice me for in home care services?

[fusion_text]We invoice after our in home care service has been provided. If you are paying for our in home care services privately then we will invoice you fortnightly. Our terms of business are 7 days however when you pay by Direct Debit (our preferred method) we only deduct the invoiced amount AFTER 14 days, giving you time to check our invoice and get back to us if there is a problem. We are known for having accurate invoices. Importantly, we only direct debit you if we have provided services for the past fortnight, so if we have not provided private home care services, you can be rest assured, nothing will be deducted from your bank account. In limited situations where a direct debit cannot be put in place our Terms of Business are 7 days and you can pay by transfer direct into our bank account, cash or by cheque. If your Government funded Home Care Package is paying for our services then we will send you a monthly Home Care Statement and invoice you for the Basic Daily Care Fee 1 , and your Income Tested Care Fee 1 (only paid by part-pensioners and self-funded retirees) monthly. 1 These two fees are stipulated by the Department of Human Services .[/fusion_text]

I am on a Home Care Package Level 3 of $41,837 pa, when i transfer to the Support at Home Program will my funding decrease to a Support at Home Classification 3 of of $21,919 pa?

Wade Hall2025-10-17T15:19:57+10:00

No, your current funding will NOT decrease. Whatever Home Care Package funding level you are currently on, you will stay on that same level of funding when you are transferred to the Support at Home Program on 1/11/2025

I am on a Home Care Package Level 3 of $41,837 pa, when i transfer to the Support at Home Program will my funding decrease to a Support at Home Classification 3 of of $21,919 pa?Wade Hall2025-10-17T15:19:57+10:00

Does Daughterly Care have a waiting list for new clients?

Cara2023-11-24T12:40:21+10:00

We have NO WAITING LIST to start providing services for new clients.

For 21 years we have operated our private in home care business so that we are always recruiting experienced Carers and training new Carers to meet the growing demand for Daughterly Care’s in home aged care services. In the past, this approach has met the […]

Does Daughterly Care have a waiting list for new clients?Cara2023-11-24T12:40:21+10:00

How quickly can Daughterly Care start private care services for a new client?

Cara2023-11-24T12:40:22+10:00

Covid has impacted the aged care worker market massively. It brought forward retirement for many mature aged care workers, stopped care workers entering Australia, forced some care workers to return home to their country of origin and took care workers out of the market as they stayed home to supervise their school aged children, where […]

How quickly can Daughterly Care start private care services for a new client?Cara2023-11-24T12:40:22+10:00

Do I need an ACAT Assessment to receive services from Daughterly Care?

Cara2023-11-24T12:40:23+10:00

No you don’t. If you want private in home care services where you pay us directly for your in home care services then no, you don’t need an assessment from the ACAT team. ACAT stands for Aged Care Assessment Team and they operate out of your local hospital. One of their jobs is to assess elderly […]

Do I need an ACAT Assessment to receive services from Daughterly Care?Cara2023-11-24T12:40:23+10:00

When do you invoice me for in home care services?

Kate Lambert2018-10-16T14:06:49+10:00

We invoice after our in home care service has been provided.

If you are paying for our in home care services privately then we will invoice you fortnightly.

Our terms of business are 7 days however when you pay by Direct Debit (our preferred method) we only deduct the invoiced amount AFTER 14 days, giving […]

When do you invoice me for in home care services?Kate Lambert2018-10-16T14:06:49+10:00