General

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How quickly can Daughterly Care start private care services for a new client?

In an emergency, we are highly likely to be able to provide private care the same day you enquire.  In that case, it is most likely to be a private Registered Nurse who attends so that they can do a Work, Health and Safety (WHS) assessment at the start of the service and in that case […]

Do I need an ACAT Assessment to receive services from Daughterly Care?

No you don’t. If you want private in home care services where you pay us directly for your in home care services then no, you don’t need an assessment from the ACAT team. ACAT stands for Aged Care Assessment Team and they operate out of your local hospital. One of their jobs is to assess elderly […]

When do you invoice me for in home care services?

We invoice after our in home care service has been provided.

If you are paying for our in home care services privately then we will invoice you fortnightly.

  • Our terms of business are 7 days however when you pay by Direct Debit (our preferred method) we only deduct the invoiced amount AFTER 14 days, giving […]

If I have a DVA card can I get an In Home Care Package?

Understanding Veterans Home Care Packages and Consumer Directed Care (CDC)

Department of Veterans’ Affairs Programs

The Department of Veterans Affairs’ (DVA) is responsible for carrying out Government policy and implementing programs to fulfil Australia’s obligations to war veterans and their dependents. DVA offers a range of programs to assist Veterans and war widows/widowers with their health and wellbeing […]

My in home care Provider advised me they need to reduce my services because Daughterly Care charges 10% GST. Is that right?

NO, this is absolutely WRONG.

The Australian Taxation Office (ATO) requires Daughterly Care to charge GST to any company or organisation we invoice, even if it is a Charity. We remit the GST to the ATO then your Current Approved Provider claims the GST back from the ATO on GST free services like in home personal care […]

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